Garage door companies on Google: the 2026 benchmark report

By Steven Von · Data refreshed 2026-11-02 · 14,382 listings · 51 states

Review counts, ratings, website presence and hours for 14,382 garage door companies, computed from public Google Business Profile listings across 51 states.

Reviews

Share of garage door companies by review count:

Ratings

Websites

Median review count for garage door companies with a website: 36. Without one: 8.

Profile completeness and hours

Where the listings are

Primary categories

Where a typical garage door company sits

Half of all garage door companies on Google have 27 reviews or fewer. That is the median, and it is the first number to hold your own listing against. The 25th percentile is 7, the 75th is 93, and the 90th is 313. A shop with 50 reviews is ahead of most of the country and still short of the companies that hold the map pack in a real metro, which almost always sit in the top tenth.

The mean is 137.2, which is a long way above the median. That gap is the national and multi-branch operators: 6.2% of listings have passed 500 reviews and they drag the average up. Use the percentiles.

At the other end, 10.3% of listings have no reviews at all, 29.8% have fewer than 10 and 48.1% have fewer than 25. Nearly half the trade is invisible on the one signal homeowners look at first. 23.9% have passed 100, and that is the line that separates the companies that show on "garage door repair near me" from the ones that do not.

Ratings do not set you apart

The average rating is 4.8. 52.5% of companies hold a perfect 5.0 and 89.8% are at 4.5 or above. Only 4% are under 4 stars, and 4.7% have no rating because nobody has reviewed them.

The takeaway is uncomfortable for owners who are proud of their 4.9. Almost everyone has a 4.9. A homeowner comparing three companies at 4.8, 4.9 and 5.0 does not see a difference. She sees 14 reviews, 61 reviews and 340 reviews, and she calls the 340. Count beats rating once the rating is above 4.5. Chase volume and recency, not another tenth of a star.

The website gap

81.5% of garage door companies list a website and 18.5% do not. Companies with a website have a median of 36 reviews. Companies without one have a median of 8.

That is not because a website generates reviews. It is because the owners who bothered to put up a site are the same owners who ask for reviews, list their services and answer the phone. The website is a marker for a shop that runs its marketing on purpose. If you are in the 18.5%, the fix is a plain, fast site with a page for spring repair, opener install, new doors and commercial work, each with a price range and a tap-to-call button.

Hours, photos and contact details

22.7% of listings claim to be open 24 hours. 41.1% list Saturday hours and 39.3% list Sunday hours. 35.9% list no hours at all, which Google shows as unknown and which costs you the "open now" filter every time a stuck door happens on a Saturday morning.

The honest version wins. If you answer until 9 p.m. seven days a week, say so. If you claim 24 hours and the call at 11 p.m. goes to voicemail, the homeowner calls the next one down and leaves a note in her head about you.

97.4% of listings have at least one photo, so having photos is table stakes. Having thirty photos of real doors on real houses in your towns, added a few at a time every month, is not. Only 22.2% show a public email. That matters less for a repair call and more for the builder or property manager who wants to send a spec sheet.

What to do with this

1. Find your own listing and write down your review count. Put it next to 27 (the median) and 313 (the 90th percentile). The second number is the target.
2. Search "garage door repair" from your main town on a phone and write down the review counts of the three companies in the map pack. That is the real local threshold, and it is usually higher than the national median.
3. Start asking at the door on every job. One review per truck per working day is a realistic pace and it moves a 30-review shop past 100 inside a year. The reviews guide has the script and the timing.
4. Fix hours today. List the hours a human answers. Add Saturday and Sunday if you take weekend calls. Remove "24 hours" unless it is true.
5. If you have no website or a slow one, get a plain one up with a page per service and a price range on each. The website guide is the checklist.
6. Run your numbers through the missed-call calculator. For most shops the fastest gain in this report is not more reviews, it is answering the calls the reviews already produce.

Method

This report aggregates 14,382 public Google Business Profile listings collected from Google Maps searches for garage door companies across every US state, deduplicated by place. Review counts and ratings are as displayed on the listing at collection time. "Website listed" means the profile links to any URL; we classify the URL as an owned domain, a social profile, or a free site builder by hostname. Figures are refreshed monthly. Cite this page as: More Garage Door Calls, "Garage door companies on Google benchmark report", 2026.

Steven Von, Editor
Steven has spent the last several years running growth campaigns for local service businesses, garage door companies among them, and builds the benchmark datasets on this site from public Google listings. About the editor